Securus Technologies is continuing to acquire subsidiaries in 2018, announcing the purchase of payment processor, GovPayNet. The move, along with the purchase of JPay in 2015, makes Securus a big fish in the sea of government debit and credit payment processing industry. GovPayNet was founded in 2007 and has its headquarters located in Indianapolis, Indiana. Mark MacKenzie, CEO of the company, is excited about the acquisition and he will remain in his current position. This is the latest acquisition made by the holding company that caters to government agencies like law enforcement and corrections facilities.
Founded in 1986, Securus Technologies has become the premier provider of inmate technology solutions for over 30 years. The company via their more than 20 wholly-owned subsidiaries, creates one product per week (on average) that helps prevent or solves crimes. Their companies provide technology-based products to over 3,600 corrections facilities and law enforcement agencies in North America. Their services include, but are not limited to, inmate self-service, telecommunications, monitoring/surveillance services, inmate and parolee tracking, and biometric analysis.
The CEO and President of Securus Technologies, effective January of 2018, is Bob Pickens. The company is headquartered in Dallas, Texas but has three other offices in the southern United States. They employ in excess of 1,300 people and are Better Business Bureau-accredited, with an A+ rating.
Securus Technologies understands how important it is for a family to be in touch with their loved one who is behind bars. But the company also understands that the family would look for convenience too. This is why they have come out with the option of Securus Technologies app which is Android enabled.
This way the video calls can be scheduled as per the convenience of the family. Besides, it is possible for the family to do a call from anywhere, even their own home.
There can be nothing better for the person behind bars to have a look at their home. This puts in them a desire to come out of the jail early and reach home faster. Also, it makes it easier for them to gel with their family and the world when they are out.
With this Securus Technologies app, people do not have to travel long distances to meet their loved ones. Now they can do it from the convenience of their homes. In addition, there is no need to wait in long queues in order to meet the person who is behind bars.
I can see how Securus Technologies has understood the woes of its customers and hence tried to make things easy for them. There are very few companies who think this way. Besides, this app makes it easier for them to know all about their phone account and handle it in a much better way. They know how much they have consumed and how much balance is still available with them. Hence they come to know when they need to recharge so that they do not miss a single phone call.
In this way, the company is completely transparent. People come to know what is required and able to get exactly what they want.